Coastal Telecom Solutions Privacy Policy

This Privacy Policy describes how Coastal Telecom Solutions ("we," "us," or "our") collects, uses, and shares information collected through our site, including mobile applications and any other online platform we may operate. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect:

We collect various types of information, including personal data, such as your name, address (18 Ocean View Parade, Floor 3, Manly, New South Wales 2095, Australia), contact details, payment information, and device information when you use our services. We also collect non-personal information, such as your IP address, browser type, and usage data. Information is collected directly from you through our online platform (such as when you create an account, purchase services or contact our customer support) and indirectly through technologies like cookies and similar tracking technologies.

How We Use Your Information:

We use the information we collect to provide and improve our services, communicate with you, process transactions, personalize your experience, and comply with legal obligations. This may include providing customer support, analyzing usage patterns, developing new features, and preventing fraud. We will only process your personal data where we have a lawful basis to do so.

Sharing Your Information:

We may share your information with trusted third-party service providers who assist us in operating our site and providing services to you. These providers are contractually obligated to protect your information and only use it for the purposes specified by us. We will never sell your personal data. We may also disclose your information if required by law or legal process.

Data Retention:

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with our legal obligations.

Your Rights:

You have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You can exercise these rights by contacting us at 18 Ocean View Parade, Floor 3, Manly, New South Wales 2095, Australia.

Security:

We employ reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee absolute security.

Children's Privacy:

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our site.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at 18 Ocean View Parade, Floor 3, Manly, New South Wales 2095, Australia.